Interchangeability of Verbal and Nonverbal Cues – Walther

July 7th, 2010

Walther, J. B., Loh, T., & Granka, L. (2005). Let me count the ways – The interchange of verbal and nonverbal cues in computer-mediated and face-to-face affinity. [Article]. Journal of Language and Social Psychology, 24(1), 36-65.

That CMC does not offer nonverbal cues in communication has been discussed by most early research on online communication and CMC. I addressed this point in my last three posts. While published almost ten years later than the last Walther article I reviewed, even in this article I am now reviewing, he still considers CMC refer to text-based communication, that which does not include non-verbal cues. I find that in our current stage of multimedia and multimodal online communication, any definition of CMC should really include online synchronous audio communication and also audio-video communication conducted online through either synchronous or asynchronous means. This point is highly relevant, since this article takes this lack of social cues as a given of CMC and considers how social interaction meaning is affected by this lack and whether users make up for it by other means. Read the rest of this entry »